At Rapidparts Inc., we rely heavily on technology. We are constantly updating and improving our digital solutions so we can give our dealers and their customers the best tools available in the marketplace. Our innovative and user-friendly forklift fleet management software solutions are backed by an incredible service team of professionals.We pride ourselves in equipping our dealers and customers with the most on-trend and intuitive software systems. Not only do we deliver parts fast, but we also give you the tools to manage your entire forklift fleet. Our uniquely designed forklift fleet management software gives you information quickly while tracking the performance history of your fleet. We’ve taken your goals and budget, parts ordering and repair estimates, and developed easy-to-use tools to help you manage that 3% of the time, when things don’t go as planned.
Fleet Track is a web-based application that provides our dealers and their customers with a comprehensive view of their forklift activity. With its user-friendly interface, Fleet Track allows users to monitor spending and maintenance on their fleet.Learn More
Finding and ordering the right part for your forklift fleet has never been easier. With our parts ordering software solution, nGauge, our dealers assist customers by locating parts and shipping them direct from our vast inventory overnight. Our Parts Fast Parts Free Guarantee is how we exceed dealer and customer expectations every single day.Learn More
Want to know the cost of your repair? We can do that. With Repair Estimator, our dealers can give timely and accurate estimates on lift truck repairs. As time goes on, the information pool grows and the software becomes an increasingly powerful tool for our dealers to make quicker, more accurate estimates. Repair Estimator gives dealers the ability to quote faster, save time, and ensure customer satisfaction.
Reduce costs and streamline transactions with OneBill. We'll consolidate invoices from all of our locations into a central, electronically-billed statement, providing online access to cost data and transaction detail organized by facility, business unit, or region.
Handling work orders, tracking jobs and managing invoicing can now be done with ease. We are excited to announce the launch of OneCall, our newest addition to the Lift Truck Solutions suite of online tools. OneCall is a web-based service dispatch application that provides real-time work order status. The application allows your dealership to efficiently complete service calls, increase customer satisfaction and optimize the billing process.
Lift Link is not just a black box - it is telemetric software installed on MCFA products in Houston, TX. The software delivers CAN bus data (basic diagnostic and troubleshooting) and utilization data (hour meter readings and fault codes through a cell platform to a web center as well as apps). Lift Link allows our dealers to offer exceptional product support services to their customers. There is also a field install option for existing MCFA and competitive trucks.
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